Business Training

The Workforce & Continuing Education (WCE) Department offers specialized training courses that can get you started in a new career quickly or help you advance in your current career.  These are noncredit courses. They do not apply toward a credit degree, credit certificate, or academic transfer.  Many of the Workforce and Continuing Education courses can lead to a nationally recognized certificate or state credential.  Upon completion, students receive a Victoria College Certificate of Completion. Students are not required to apply for admission to the college or take entrance exams for these noncredit courses. 

WCE Business Courses

For more information about any of the courses listed below, or to see our complete online course offerings, including specific course dates, times, and admission requirements, please view the current Workforce & Continuing Education Schedule. Students can register and pay in person in the Workforce & Continuing Education Department at the Emerging Technology Complex, Conference and Education Center, 7403 Lone Tree Road, Suite 309; via mail by filling out the registration form and submitting with payment, or by calling (361) 582-2528 to register and pay over the phone. 

Accounting Fundamentals 1

Prerequisite:  General computer knowledge
Demand for accounting professionals currently exceeds supply. If you’re interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you.  Topics include:

  • Basics of double-entry bookkeeping
  • Analyzing and recording financial transactions
  • Preparation of various financial reports
  • Accounts receivable/payable
  • Payroll procedures

Accounting Fundamentals 2

Prerequisites:  Accounting Fundamentals 1 or prior experience
A continuation of Accounting Fundamentals 1.  Topics include:

  • Special journals 
  • Uncollectible accounts receivable
  • Plant assets
  • Depreciation
  • Notes and interest

Administrative Assistant Fundamentals  

Prerequisite:  General computer knowledge
This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.  Topics include:

  • Office planning
  • Communications and technology
  • Office computer systems
  • Research and presentations

Basic Management Skills

Prerequisite:  None
This course will provide students with an overview of the necessary tools for moving into a management position and staying there. Topics include:  

  • How to navigate through the "management minefield" with ease
  • How to deal with peer as well as upper-management pressure
  • Methods for dealing with unruly employees
  • How to understand office politics 
  • Listening techniques for knowing what your boss is really saying

Customer Service

Prerequisite:  None
You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We’ll answer these questions, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Topics also include:

  • Communication
  • Resolution of complaints
  • Fostering winning traits in customer service

Employment Law Fundamentals

Prerequisite:  General computer knowledge
This course is for anyone who is (or aspires to be) a supervisor, manager, or human resources professional. Learn the basics of employment law so you can legally hire, evaluate, and manage employees. Course topics include:

  • The difference between an employee and an independent contractor and the types of employee benefits
  • Effective hiring, evaluation, and termination procedures
  • Methods to resolve employment disputes in and out of court
  • Discrimination and union laws 
  • Workplace safety rules

Employment Strategies

Prerequisite:  None
This course is designed to provide students an opportunity to research and explore all aspects of employment seeking strategies. Students will develop job-search strategies that will lead to more effective marketing of their skills. Topics include:  

  • Planning your job search
  • Gathering the tools (resumes, cover letters)
  • Beginning the search
  • Interviewing 
  • Evaluating job offers

Essentials of Leadership

Prerequisite:  None
Leadership skills can help you gain the respect and admiration of others, while also allowing you to enjoy success in your career and more control over your destiny. Contrary to popular belief, leadership skills can be learned and developed. Even if you don't hold a leadership position, this course will teach you how to use the principles of great leaders to achieve success in almost every aspect of your daily life. Course topics include:

  • Team building 
  • Communication coaching 
  • Mentoring behavioral styles
  • Providing strategic vision
  • Creating/changing culture
  • Facilitating creative thinking   

Fundamentals of Supervision & Management

Prerequisite:  General computer knowledge
If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management. Course topics include:

  • How to make a successful transition from employee to manager 
  • How to manage your time so that you can deal with the constant demands of a managerial job
  • Skills required to delegate responsibility and motivate your employees
  • How to influence and direct other people's performance
  • How to solve problems and resolve conflicts so you can accomplish your job more effectively

Fundamentals of Technical Writing

Prerequisite:  None
Learn the skills you need to succeed in the field of technical writing. Course topics include:

  • Technical writing conventions 
  • Interviewing skills 
  • Documentation management 
  • Publishing and formatting techniques
  • How to get your first job as a technical writer

Power Presentations

Prerequisite:  General computer knowledge
In this workshop you will write your specific speech and understand how to develop appropriate media and handouts.  You will leave the workshop with a completed speech or presentation ready to effectively inform the specific audience.  Topics include:

  • Introductory speech making procedures
  • Three planning stages of your specific presentation
  • Eight steps of presentation development
  • Tips for effective presentation    

Resume Writing

Prerequisite:  General computer knowledge
Discover the secret to transforming your tired, boring resume into a powerful tool that will get you interviews.

Six Sigma: Total Quality Fundmentals

Prerequisite:  None
This course will also help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality. Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Course topics include:

  • The relationship of basic statistics to Six Sigma 
  • The Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. 
  • Brainstorming, Pareto charts, and to help define processes, problems, and opportunities. 
  • Cause and effect/Scatter diagrams and control charts
  • Design of experiments (DOE) and Analysis of variance (ANOVA)
  • Hypothesis testing and probability distributions 

Social Networking

Prerequisite:  General computer knowledge
Facebook, Twitter, and LinkedIn are all the rage and they are the top social networking sites. They can connect you with people across the globe. Whether it's to connect with people with similar interests or to build your business, this is the way to maximize your social networking experience.   

Successful Construction Business Management

Prerequisite:  General computer knowledge
Your contracting business can gain a powerful and permanent advantage over the competition by practicing expert business management. You and each person on your management staff can reap the business rewards from this complete, hands-on approach to expert management practices. This course can help you design and construct a superior business operation that serves your customers better and keeps them coming back. Better business operations usually keep talented employees happy and loyal too. Learn business skills the same way you learned your trade: one step at a time and with an eye on how the pieces go together successfully. Course topics include:

  • Business/Financial plan
  • Marketing/Sales
  • Project scheduling
  • Construction contracting
  • Safety and environmental Issues
  • Office set up and maintenance

Conversational Sign Language

Prerequisite:  None
This course will teach you the basic skills needed to communicate with members of the deaf community. Students will learn over 3500 different signs and how to sign complete sentences. Students will have real interaction with the deaf. Course topics include:

  • Fingerspell basic personal information 
  • Communicate basic personal information
  • Demonstrate conversational courtesies
  • Basic expressive and receptive vocabulary skills
  • Grammatical patterns

Spanish for the Workplace

Prerequisite:  None
This course will familiarize the English-speaking individual with the work-specific language sections. Workplace also contains the following appendices: Spanish Alphabet, Hispanic Names, Dates, Money Issues, Telling Time, Colors, Uniform Vocabulary, Office and Areas of the Workplace, and Signs.

Course topics include:

  • Etiquette and Social Courtesies
  • Employment Issues-Hiring and dismissal
  • Work rules and Regulations/Safety Issues
  • Command & Control for Site Supervisor
  • General 'esto' Commands



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