Welcome...

Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the Satisfaction and Priorities Survey (SPS) administered on your campus.

Below are short descriptions of the reports you may find within this document. Please refer to the SPS Interpretive Guide delivered with your results for additional details. This document contain direction on all aspects of your results and can also be found at www.RuffaloNL.com/SPSInterpretiveGuides

You are encouraged to schedule a free report review discussion with a Ruffalo Noel Levitz consultant at a mutually convenient time. This phone call can be one-on-one or with a group you gather. We will walk through your results and brainstorm on next step steps. Contact Ruffalo Noel Levitz for more information.

As you review and analyze your results, you may consider ordering additional reporting options. For more information on these options and applicable fees, please contact Ruffalo Noel Levitz at 800-876-1117 or at SPS.Tech@RuffaloNL.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myRuffaloNL account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons can be found in various areas to provide additional guidance about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

* Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including campus-defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a green star for items that are strengths or a red flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a green star for items that are strengths or a red flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. The percentages are truncated rather than rounded, so they may not equal 100 percent. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results.

Indicators are included in this report with a green star for items that are strengths or a red flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A gold burst indicates the response option that was selected by the majority of survey participants.

Note: The demographic segment is not included with all of the target group reports.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your Zip file. Note that not all report segments found in the HTML are included in the PDF version.

Copying the HTML version items into Excel

You can copy and paste the items and data from the HTML Item Report and Item Percentage Report into Excel. Start from the bottom right corner to select the text and then use “paste special” into Excel.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SPS.Tech@RufaloNL.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
13. The campus is safe and secure for all students.  
47. Campus item: The Early Registration process was valuable in helping me enroll in the classes I needed. +
20. Students are made to feel welcome here. +
19. Registration processes and procedures are convenient. +
34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). +
28. This campus provides online access to services I need. +
27. Tutoring services are readily available.  
29. There are convenient ways of paying my school bill.  
6. Library resources and services are adequate.  
Challengesi  
14. My academic advisor is knowledgeable about my program requirements.  
16. My advisor helps me apply my program of study to career goals.  
40. There are sufficient courses within my program of study available each term.  
25. Faculty provide timely feedback about my academic progress. +
2. Classes are scheduled at times that are convenient for me. +
8. The quality of instruction I receive in most of my classes is excellent.  
23. This institution helps me identify resources to finance my education.  
5. Financial aid awards are announced in time to be helpful in college planning.  
Trends
Higher Satisfaction vs. March 2017  
47. Campus item: The Early Registration process was valuable in helping me enroll in the classes I needed.  
20. Students are made to feel welcome here.  
19. Registration processes and procedures are convenient.  
9. I am able to register for the classes I need with few conflicts.  
12. Faculty are fair and unbiased in their treatment of individual students.  
34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail).  
28. This campus provides online access to services I need.  
25. Faculty provide timely feedback about my academic progress.  
2. Classes are scheduled at times that are convenient for me.  
Higher Importance vs. March 2017  
14. My academic advisor is knowledgeable about my program requirements.  
47. Campus item: The Early Registration process was valuable in helping me enroll in the classes I needed.  
16. My advisor helps me apply my program of study to career goals.  
12. Faculty are fair and unbiased in their treatment of individual students.  
34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail).  
25. Faculty provide timely feedback about my academic progress.  
23. This institution helps me identify resources to finance my education.  
44. Campus item: The college bookstore is adequate for my needs.  
46. Campus item: Testing Center services are satisfactory for my needs.  
5. Financial aid awards are announced in time to be helpful in college planning.  
Item Report

Sort on each column to see data from highest to lowest.

    Jan 2019 March 2017  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  01. The campus staff are caring and helpful. 6.62 6.37/0.95 0.25 6.49 6.05/1.23 0.44 0.32**
Challenge 02. Classes are scheduled at times that are convenient for me. 6.68 6.19/1.14 0.49 6.57 5.79/1.48 0.78 0.40***
  03. My academic advisor is available when I need help. 6.58 6.12/1.35 0.46 6.52 5.97/1.49 0.55 0.15
  04. Security staff respond quickly to calls for assistance. 6.57 6.32/1.16 0.25 6.63 6.31/1.06 0.32 0.01
Challenge 05. Financial aid awards are announced in time to be helpful in college planning. 6.65 6.17/1.25 0.48 6.45 5.93/1.54 0.52 0.24
Strength 06. Library resources and services are adequate. 6.63 6.46/0.91 0.17 6.49 6.33/1.11 0.16 0.13
  07. Admissions staff provide personalized attention prior to enrollment. 6.60 6.33/1.05 0.27 6.46 5.92/1.46 0.54 0.41***
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.68 6.14/1.19 0.54 6.60 5.95/1.41 0.65 0.19
  09. I am able to register for the classes I need with few conflicts. 6.73 6.30/1.20 0.43 6.65 5.98/1.44 0.67 0.32**
  10. Parking lots are well-lighted and secure. 6.47 5.96/1.30 0.51 6.47 5.90/1.45 0.57 0.06
  11. Counseling services are available if I need them. 6.58 6.40/1.08 0.18 6.53 6.28/1.18 0.25 0.12
  12. Faculty are fair and unbiased in their treatment of individual students. 6.71 6.35/1.22 0.36 6.54 6.03/1.45 0.51 0.32**
Strength 13. The campus is safe and secure for all students. 6.77 6.54/0.75 0.23 6.69 6.41/0.97 0.28 0.13
Challenge 14. My academic advisor is knowledgeable about my program requirements. 6.77 6.18/1.38 0.59 6.56 6.00/1.51 0.56 0.18
  15. Financial aid counseling is available if I need it. 6.64 6.37/1.16 0.27 6.61 6.42/1.08 0.19 -0.05
Challenge 16. My advisor helps me apply my program of study to career goals. 6.73 6.19/1.33 0.54 6.56 6.05/1.43 0.51 0.14
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.56 6.13/1.28 0.43 6.49 6.00/1.40 0.49 0.13
  18. Computer labs are adequate and accessible. 6.62 6.39/1.17 0.23 6.62 6.29/1.29 0.33 0.10
Strength 19. Registration processes and procedures are convenient. 6.73 6.45/0.98 0.28 6.59 6.17/1.29 0.42 0.28**
Strength 20. Students are made to feel welcome here. 6.74 6.57/0.88 0.17 6.61 6.33/1.17 0.28 0.24*
  21. The amount of student parking space on campus is adequate. 6.50 4.65/2.08 1.85 6.14 4.62/2.19 1.52 0.03
  22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.62 6.07/1.40 0.55 6.49 6.03/1.43 0.46 0.04
Challenge 23. This institution helps me identify resources to finance my education. 6.66 6.09/1.38 0.57 6.50 5.85/1.57 0.65 0.24
  24. The equipment in the lab facilities is kept up to date. 6.63 6.27/1.15 0.36 6.52 6.14/1.25 0.38 0.13
Challenge 25. Faculty provide timely feedback about my academic progress. 6.69 6.16/1.19 0.53 6.53 5.88/1.50 0.65 0.28*
  26. There are adequate services to help me decide upon a career. 6.60 6.18/1.25 0.42 6.46 6.04/1.27 0.42 0.14
Strength 27. Tutoring services are readily available. 6.69 6.48/0.93 0.21 6.60 6.31/1.28 0.29 0.17
Strength 28. This campus provides online access to services I need. 6.70 6.53/0.81 0.17 6.59 6.36/1.03 0.23 0.17*
Strength 29. There are convenient ways of paying my school bill. 6.69 6.42/1.08 0.27 6.54 6.23/1.36 0.31 0.19
  30. The assessment and course placement procedures are reasonable. 6.56 6.35/0.93 0.21 6.52 6.21/1.18 0.31 0.14
  31. Faculty use a variety of technology and media in the classroom. 6.37 6.41/0.95 -0.04 6.27 6.17/1.17 0.10 0.24*
  32. I am able to take care of college-related business at times that are convenient for me. 6.65 6.34/1.01 0.31 6.57 6.17/1.27 0.40 0.17
  33. Administrators are available to hear students' concerns. 6.55 6.15/1.27 0.40 6.53 6.02/1.41 0.51 0.13
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.71 6.41/1.05 0.30 6.48 6.16/1.38 0.32 0.25*
  35. I receive ongoing feedback about progress toward my academic goals. 6.52 5.86/1.49 0.66 6.43 5.71/1.58 0.72 0.15
  36. Tuition paid is a worthwhile investment. 6.64 6.39/0.97 0.25 6.65 6.19/1.36 0.46 0.20
  37. I seldom get the "run-around" when seeking information on this campus. 6.52 6.04/1.29 0.48 6.39 5.80/1.60 0.59 0.24
  38. Most classes deal with practical experiences and applications. 6.57 6.21/1.09 0.36 6.42 6.05/1.29 0.37 0.16
  39. On the whole, the campus is well-maintained. 6.61 6.68/0.62 -0.07 6.61 6.54/0.91 0.07 0.14
Challenge 40. There are sufficient courses within my program of study available each term. 6.70 5.96/1.53 0.74 6.58 5.85/1.54 0.73 0.11
  41. Campus item: The SDEV 0301/EDUC 1300 student success course has helped me succeed in college. 6.00 5.70/1.70 0.30 5.71 5.35/2.04 0.36 0.35
  42. Campus item: The facilities and activities at the Sports Center are adequate for my needs. 6.23 6.17/1.16 0.06 6.33 6.06/1.48 0.27 0.11
  43. Campus item: The facilities and activities at the Student Center are adequate for my needs. 6.39 6.38/1.07 0.01 6.18 5.82/1.63 0.36 0.56***
  44. Campus item: The college bookstore is adequate for my needs. 6.66 6.37/1.04 0.29 6.36 6.19/1.29 0.17 0.18
  45. Campus item: Taking a college level course along with a developmental education course has prepared me for success. 6.43 6.15/1.26 0.28 6.45 6.19/1.28 0.26 -0.04
  46. Campus item: Testing Center services are satisfactory for my needs. 6.66 6.33/1.27 0.33 6.31 6.12/1.43 0.19 0.21
Strength 47. Campus item: The Early Registration process was valuable in helping me enroll in the classes I needed. 6.77 6.73/0.72 0.04 6.54 6.30/1.23 0.24 0.43***
  48. Campus item: Food services is adequate for my needs. 6.23 5.96/1.46 0.27 6.68 6.48/1.14 0.20 -0.52***
  49. Campus item: I feel like I belong at Victoria College. 6.56 6.36/1.14 0.20    
  51. Cost as factor in decision to enroll. 6.60     6.57    
  52. Financial assistance as factor in decision to enroll. 6.60     6.49    
  53. Academic reputation as factor in decision to enroll. 6.26     6.46    
  54. Future career opportunities as factor in decision to enroll. 6.60     6.65    
  55. Personal recommendations as factor in decision to enroll. 6.07     6.30    
  56. Distance from campus as factor in decision to enroll. 6.20     6.32    
  57. Information on the campus Web site as factor in decision to enroll. 5.96     6.46    
  58. Campus visits as factor in decision to enroll. 5.73     6.12    
*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    Jan 2019 March 2017  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.61 6.29/0.87 0.32 6.51 6.06/1.16 0.45 0.23*
  01. The campus staff are caring and helpful. 6.62 6.37/0.95 0.25 6.49 6.05/1.23 0.44 0.32**
Strength 20. Students are made to feel welcome here. 6.74 6.57/0.88 0.17 6.61 6.33/1.17 0.28 0.24*
  33. Administrators are available to hear students' concerns. 6.55 6.15/1.27 0.40 6.53 6.02/1.41 0.51 0.13
  37. I seldom get the "run-around" when seeking information on this campus. 6.52 6.04/1.29 0.48 6.39 5.80/1.60 0.59 0.24
  Instructional Effectiveness 6.64 6.23/0.80 0.41 6.49 6.01/1.11 0.48 0.22*
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.68 6.14/1.19 0.54 6.60 5.95/1.41 0.65 0.19
  12. Faculty are fair and unbiased in their treatment of individual students. 6.71 6.35/1.22 0.36 6.54 6.03/1.45 0.51 0.32**
Challenge 25. Faculty provide timely feedback about my academic progress. 6.69 6.16/1.19 0.53 6.53 5.88/1.50 0.65 0.28*
  31. Faculty use a variety of technology and media in the classroom. 6.37 6.41/0.95 -0.04 6.27 6.17/1.17 0.10 0.24*
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.71 6.41/1.05 0.30 6.48 6.16/1.38 0.32 0.25*
  38. Most classes deal with practical experiences and applications. 6.57 6.21/1.09 0.36 6.42 6.05/1.29 0.37 0.16
Challenge 40. There are sufficient courses within my program of study available each term. 6.70 5.96/1.53 0.74 6.58 5.85/1.54 0.73 0.11
  Safety and Security 6.58 5.83/1.05 0.75 6.47 5.76/1.21 0.71 0.07
  04. Security staff respond quickly to calls for assistance. 6.57 6.32/1.16 0.25 6.63 6.31/1.06 0.32 0.01
  10. Parking lots are well-lighted and secure. 6.47 5.96/1.30 0.51 6.47 5.90/1.45 0.57 0.06
Strength 13. The campus is safe and secure for all students. 6.77 6.54/0.75 0.23 6.69 6.41/0.97 0.28 0.13
  21. The amount of student parking space on campus is adequate. 6.50 4.65/2.08 1.85 6.14 4.62/2.19 1.52 0.03
  Academic Advising Effectiveness 6.64 6.08/1.16 0.56 6.51 5.94/1.30 0.57 0.14
  03. My academic advisor is available when I need help. 6.58 6.12/1.35 0.46 6.52 5.97/1.49 0.55 0.15
Challenge 14. My academic advisor is knowledgeable about my program requirements. 6.77 6.18/1.38 0.59 6.56 6.00/1.51 0.56 0.18
Challenge 16. My advisor helps me apply my program of study to career goals. 6.73 6.19/1.33 0.54 6.56 6.05/1.43 0.51 0.14
  22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.62 6.07/1.40 0.55 6.49 6.03/1.43 0.46 0.04
  35. I receive ongoing feedback about progress toward my academic goals. 6.52 5.86/1.49 0.66 6.43 5.71/1.58 0.72 0.15
  Admissions and Financial Aid Effectiveness 6.62 6.22/0.96 0.40 6.50 6.02/1.23 0.48 0.20*
Challenge 05. Financial aid awards are announced in time to be helpful in college planning. 6.65 6.17/1.25 0.48 6.45 5.93/1.54 0.52 0.24
  07. Admissions staff provide personalized attention prior to enrollment. 6.60 6.33/1.05 0.27 6.46 5.92/1.46 0.54 0.41***
  15. Financial aid counseling is available if I need it. 6.64 6.37/1.16 0.27 6.61 6.42/1.08 0.19 -0.05
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.56 6.13/1.28 0.43 6.49 6.00/1.40 0.49 0.13
Challenge 23. This institution helps me identify resources to finance my education. 6.66 6.09/1.38 0.57 6.50 5.85/1.57 0.65 0.24
  Campus Services 6.63 6.39/0.70 0.24 6.54 6.25/0.95 0.29 0.14
Strength 06. Library resources and services are adequate. 6.63 6.46/0.91 0.17 6.49 6.33/1.11 0.16 0.13
  11. Counseling services are available if I need them. 6.58 6.40/1.08 0.18 6.53 6.28/1.18 0.25 0.12
  18. Computer labs are adequate and accessible. 6.62 6.39/1.17 0.23 6.62 6.29/1.29 0.33 0.10
  24. The equipment in the lab facilities is kept up to date. 6.63 6.27/1.15 0.36 6.52 6.14/1.25 0.38 0.13
  26. There are adequate services to help me decide upon a career. 6.60 6.18/1.25 0.42 6.46 6.04/1.27 0.42 0.14
Strength 27. Tutoring services are readily available. 6.69 6.48/0.93 0.21 6.60 6.31/1.28 0.29 0.17
Strength 28. This campus provides online access to services I need. 6.70 6.53/0.81 0.17 6.59 6.36/1.03 0.23 0.17*
  30. The assessment and course placement procedures are reasonable. 6.56 6.35/0.93 0.21 6.52 6.21/1.18 0.31 0.14
  Registration Effectiveness 6.70 6.34/0.78 0.36 6.58 6.07/1.10 0.51 0.27**
Challenge 02. Classes are scheduled at times that are convenient for me. 6.68 6.19/1.14 0.49 6.57 5.79/1.48 0.78 0.40***
  09. I am able to register for the classes I need with few conflicts. 6.73 6.30/1.20 0.43 6.65 5.98/1.44 0.67 0.32**
Strength 19. Registration processes and procedures are convenient. 6.73 6.45/0.98 0.28 6.59 6.17/1.29 0.42 0.28**
Strength 29. There are convenient ways of paying my school bill. 6.69 6.42/1.08 0.27 6.54 6.23/1.36 0.31 0.19
  32. I am able to take care of college-related business at times that are convenient for me. 6.65 6.34/1.01 0.31 6.57 6.17/1.27 0.40 0.17
  Campus Climate 6.64 6.40/0.71 0.24 6.57 6.20/1.00 0.37 0.20**
  01. The campus staff are caring and helpful. 6.62 6.37/0.95 0.25 6.49 6.05/1.23 0.44 0.32**
Strength 13. The campus is safe and secure for all students. 6.77 6.54/0.75 0.23 6.69 6.41/0.97 0.28 0.13
Strength 20. Students are made to feel welcome here. 6.74 6.57/0.88 0.17 6.61 6.33/1.17 0.28 0.24*
  33. Administrators are available to hear students' concerns. 6.55 6.15/1.27 0.40 6.53 6.02/1.41 0.51 0.13
  36. Tuition paid is a worthwhile investment. 6.64 6.39/0.97 0.25 6.65 6.19/1.36 0.46 0.20
  37. I seldom get the "run-around" when seeking information on this campus. 6.52 6.04/1.29 0.48 6.39 5.80/1.60 0.59 0.24
  39. On the whole, the campus is well-maintained. 6.61 6.68/0.62 -0.07 6.61 6.54/0.91 0.07 0.14
*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  Jan 2019 March 2017  
Summary     Difference
So far, how has your college experience met your expectations? 5.47 5.17 0.31*
1=Much worse than expected 1% 1%   
2=Quite a bit worse than I expected 0% 1%   
3=Worse than I expected 2% 4%   
4=About what I expected 20% 26%   
5=Better than I expected 25% 26%   
6=Quite a bit better than I expected 13% 16%   
7=Much better than expected 34% 23%   
Rate your overall satisfaction with your experience here thus far. 6.08 5.83 0.25*
1=Not satisfied at all 0% 1%   
2=Not very satisfied 0% 1%   
3=Somewhat dissatisfied 1% 2%   
4=Neutral 8% 8%   
5=Somewhat satisfied 8% 11%   
6=Satisfied 35% 39%   
7=Very satisfied 44% 34%   
All in all, if you had to do it over, would you enroll here again? 6.34 6.14 0.20
1=Definitely not 1% 1%   
2=Probably not 0% 2%   
3=Maybe not 1% 0%   
4=I don't know 3% 4%   
5=Maybe yes 6% 8%   
6=Probably yes 22% 31%   
7=Definitely yes 63% 51%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    Jan 2019 March 2017  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
  01. The campus staff are caring and helpful. 91% 84% 7% 88% 76% 12% 8%
Challenge 02. Classes are scheduled at times that are convenient for me. 92% 78% 14% 91% 66% 25% 12%
  03. My academic advisor is available when I need help. 89% 75% 14% 87% 74% 13% 1%
  04. Security staff respond quickly to calls for assistance. 89% 80% 9% 90% 83% 7% -3%
Challenge 05. Financial aid awards are announced in time to be helpful in college planning. 91% 76% 15% 88% 72% 16% 4%
Strength 06. Library resources and services are adequate. 91% 85% 6% 88% 85% 3% 0%
  07. Admissions staff provide personalized attention prior to enrollment. 92% 85% 7% 87% 74% 13% 11%
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 93% 77% 16% 91% 75% 16% 2%
  09. I am able to register for the classes I need with few conflicts. 95% 83% 12% 92% 74% 18% 9%
  10. Parking lots are well-lighted and secure. 85% 71% 14% 87% 70% 17% 1%
  11. Counseling services are available if I need them. 92% 87% 5% 89% 82% 7% 5%
  12. Faculty are fair and unbiased in their treatment of individual students. 94% 85% 9% 90% 77% 13% 8%
Strength 13. The campus is safe and secure for all students. 94% 91% 3% 93% 86% 7% 5%
Challenge 14. My academic advisor is knowledgeable about my program requirements. 96% 78% 18% 91% 75% 16% 3%
  15. Financial aid counseling is available if I need it. 91% 86% 5% 91% 89% 2% -3%
Challenge 16. My advisor helps me apply my program of study to career goals. 94% 77% 17% 91% 75% 16% 2%
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 89% 77% 12% 88% 75% 13% 2%
  18. Computer labs are adequate and accessible. 89% 86% 3% 90% 82% 8% 4%
Strength 19. Registration processes and procedures are convenient. 94% 88% 6% 90% 79% 11% 9%
Strength 20. Students are made to feel welcome here. 95% 89% 6% 91% 83% 8% 6%
  21. The amount of student parking space on campus is adequate. 86% 41% 45% 79% 43% 36% -2%
  22. My academic advisor is knowledgeable about transfer requirements of other schools. 92% 75% 17% 88% 76% 12% -1%
Challenge 23. This institution helps me identify resources to finance my education. 92% 77% 15% 89% 70% 19% 7%
  24. The equipment in the lab facilities is kept up to date. 91% 83% 8% 88% 78% 10% 5%
Challenge 25. Faculty provide timely feedback about my academic progress. 94% 78% 16% 89% 71% 18% 7%
  26. There are adequate services to help me decide upon a career. 90% 81% 9% 87% 74% 13% 7%
Strength 27. Tutoring services are readily available. 93% 86% 7% 92% 84% 8% 2%
Strength 28. This campus provides online access to services I need. 94% 90% 4% 91% 86% 5% 4%
Strength 29. There are convenient ways of paying my school bill. 91% 85% 6% 89% 82% 7% 3%
  30. The assessment and course placement procedures are reasonable. 89% 85% 4% 89% 79% 10% 6%
  31. Faculty use a variety of technology and media in the classroom. 84% 86% -2% 81% 78% 3% 8%
  32. I am able to take care of college-related business at times that are convenient for me. 91% 83% 8% 90% 80% 10% 3%
  33. Administrators are available to hear students' concerns. 86% 79% 7% 89% 75% 14% 4%
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 93% 86% 7% 89% 82% 7% 4%
  35. I receive ongoing feedback about progress toward my academic goals. 87% 68% 19% 85% 63% 22% 5%
  36. Tuition paid is a worthwhile investment. 91% 83% 8% 94% 81% 13% 2%
  37. I seldom get the "run-around" when seeking information on this campus. 89% 75% 14% 86% 69% 17% 6%
  38. Most classes deal with practical experiences and applications. 90% 81% 9% 86% 77% 9% 4%
  39. On the whole, the campus is well-maintained. 92% 95% -3% 91% 89% 2% 6%
Challenge 40. There are sufficient courses within my program of study available each term. 93% 74% 19% 90% 70% 20% 4%
  41. Campus item: The SDEV 0301/EDUC 1300 student success course has helped me succeed in college. 73% 65% 8% 71% 60% 11% 5%
  42. Campus item: The facilities and activities at the Sports Center are adequate for my needs. 81% 77% 4% 84% 76% 8% 1%
  43. Campus item: The facilities and activities at the Student Center are adequate for my needs. 84% 85% -1% 80% 68% 12% 17%
  44. Campus item: The college bookstore is adequate for my needs. 91% 83% 8% 84% 81% 3% 2%
  45. Campus item: Taking a college level course along with a developmental education course has prepared me for success. 86% 77% 9% 87% 79% 8% -2%
  46. Campus item: Testing Center services are satisfactory for my needs. 92% 85% 7% 85% 80% 5% 5%
Strength 47. Campus item: The Early Registration process was valuable in helping me enroll in the classes I needed. 96% 95% 1% 89% 82% 7% 13%
  48. Campus item: Food services is adequate for my needs. 79% 71% 8% 93% 89% 4% -18%
  49. Campus item: I feel like I belong at Victoria College. 90% 85% 5%
  51. Cost as factor in decision to enroll. 92% 89%
  52. Financial assistance as factor in decision to enroll. 90% 87%
  53. Academic reputation as factor in decision to enroll. 82% 85%
  54. Future career opportunities as factor in decision to enroll. 92% 92%
  55. Personal recommendations as factor in decision to enroll. 75% 81%
  56. Distance from campus as factor in decision to enroll. 81% 80%
  57. Information on the campus Web site as factor in decision to enroll. 74% 88%
  58. Campus visits as factor in decision to enroll. 69% 77%
Jan 2019 Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 174 87.00%
  Male 26 13.00%
  Total 200 100%
  No Answer 17  

Age

    N %
  18 and under 22 10.58%
  19 to 24 63 30.29%
Primary Population 25 to 34 67 32.21%
  35 to 44 36 17.31%
  45 and over 20 9.62%
  Total 208 100%
  No Answer 9  

Ethnicity/Race

    N %
  Alaskan Native 0 0%
  American Indian 1 0.48%
  Asian 5 2.39%
  Black/African-American 11 5.26%
  Hispanic or Latino (and Puerto Rican) 85 40.67%
  Native Hawaiian or Pacific Islander 0 0%
Primary Population White/Caucasian 98 46.89%
  Multi-racial 7 3.35%
  Other race 2 0.96%
  Total 209 100%
  No Answer 8  

Current Enrollment Status

    N %
Primary Population Day 166 79.81%
  Evening 40 19.23%
  Weekend 2 0.96%
  Total 208 100%
  No Answer 9  

Current Class Load

    N %
Primary Population Full-time 111 53.88%
  Part-time 95 46.12%
  Total 206 100%
  No Answer 11  

Class Level

    N %
Primary Population 1 year or less 81 38.21%
  2 years 78 36.79%
  3 years 27 12.74%
  4 or more years 26 12.26%
  Total 212 100%
  No Answer 5  

Current GPA

    N %
  No credits earned 22 10.63%
  1.99 or below 20 9.66%
  2.0 - 2.49 33 15.94%
  2.5 - 2.99 45 21.74%
Primary Population 3.0 - 3.49 48 23.19%
  3.5 or above 39 18.84%
  Total 207 100%
  No Answer 10  

Educational Goal

    N %
Primary Population Associate degree 125 59.81%
  Vocational/technical program 7 3.35%
  Transfer to another institution 57 27.27%
  Certification (initial/renewal) 7 3.35%
  Self-improvement/pleasure 1 0.48%
  Job-related training 0 0%
  Other educational goal 12 5.74%
  Total 209 100%
  No Answer 8  

Employment

    N %
  Full-time off campus 68 32.23%
  Part-time off campus 57 27.01%
  Full-time on campus 6 2.84%
  Part-time on campus 10 4.74%
Primary Population Not employed 70 33.18%
  Total 211 100%
  No Answer 6  

Current Residence

    N %
  Residence hall 0 0%
  Own house 66 30.99%
  Rent room or apt off campus 50 23.47%
Primary Population Parent's home 79 37.09%
  Other residence 18 8.45%
  Total 213 100%
  No Answer 4  

Residence Classification

    N %
Primary Population In-state 203 97.60%
  Out-of-state 2 0.96%
  International (not U.S. citizen) 3 1.44%
  Total 208 100%
  No Answer 9  

Institution Was My

    N %
Primary Population 1st choice 180 84.51%
  2nd choice 29 13.62%
  3rd choice or lower 4 1.88%
  Total 213 100%
  No Answer 4  

Plan to Transfer

    N %
Primary Population Yes I plan to transfer 131 65.50%
  No I do not plan to transfer 69 34.50%
  Total 200 100%
  No Answer 17  

Organization Memberships

    N %
Primary Population No organization memberships 174 80.93%
  One or two organization memberships 39 18.14%
  Three or four organization memberships 2 0.93%
  Five or more organization memberships 0 0%
  Total 215 100%
  No Answer 2  

Tuition Source

    N %
  Scholarships 18 8.41%
Primary Population Financial aid 118 55.14%
  Family contributions 25 11.68%
  Self support 34 15.89%
  Other tuition source 19 8.88%
  Total 214 100%
  No Answer 3  

Institution Question

    N %
Primary Population Campus item - Answer 1 0 0%
Primary Population Campus item - Answer 2 0 0%
Primary Population Campus item - Answer 3 0 0%
Primary Population Campus item - Answer 4 0 0%
Primary Population Campus item - Answer 5 0 0%
Primary Population Campus item - Answer 6 0 0%
  Total 0 100%
  No Answer 217  

Institution Question 2

    N %
Primary Population Campus item 2 - Answer 1 0 0%
Primary Population Campus item 2 - Answer 2 0 0%
Primary Population Campus item 2 - Answer 3 0 0%
Primary Population Campus item 2 - Answer 4 0 0%
Primary Population Campus item 2 - Answer 5 0 0%
Primary Population Campus item 2 - Answer 6 0 0%
  Total 0 100%
  No Answer 217  

Group Code

    N %
  0020: BUSINESS MANAGEMENT CERTIFICATE 2 0.94%
Primary Population 1000: AA GENERAL STUDIES 57 26.89%
  1001: AS GENERAL STUDIES 25 11.79%
  1002: AAS BUSINESS MANAGEMENT 31 14.62%
  1003: AAS CRIMINAL JUSTICE - LAW ENFORCEMENT 6 2.83%
  1004: AAS ELECTRONICS/INSTRUMENTATION TECHNOLOGY-INSTRUMENTATION TECHNICIAN SPECIALIZATION 3 1.42%
  1005: AAS ELECTRONICS/INSTRUMENTATION-ELECTRONICS TECHNOLOGY SPECIALIZATION 2 0.94%
  1009: AAS NURSING 53 25.00%
  1010: AAS PHYSICAL THERAPIST ASSISTANT 13 6.13%
  1011: AAS PROCESS TECHNOLOGY 1 0.47%
  1012: AAS PROFESSIONAL OFFICE TECHNOLOGY-ACCOUNTING ASSISTANT SPECIALIZATION 1 0.47%
  1013: AAS PROFESSIONAL OFFICE TECHNOLOGY-ADMINISTRATIVE ASSISTANT SPECIALIZATION 1 0.47%
  1015: AAS RESPIRATORY CARE 2 0.94%
  1023: EMT-BASIC CERTIFICATE 1 0.47%
  1027: INSTRUMENTATION/MEASUREMENT TECHNICIAN CERTIFICATE 1 0.47%
  1030: PERSONAL COMPUTER & LOCAL NETWORK TECHNICIAN CERTIFICATE 2 0.94%
  1033: VOCATIONAL NURSING CERTIFICATE 11 5.19%
  Total 212 100%
  No Answer 5  
March 2017 Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 288 75.20%
  Male 95 24.80%
  Total 383 100%
  No Answer 4  

Age

    N %
  18 and under 61 15.84%
Primary Population 19 to 24 152 39.48%
  25 to 34 104 27.01%
  35 to 44 43 11.17%
  45 and over 25 6.49%
  Total 385 100%
  No Answer 2  

Ethnicity/Race

    N %
  Alaskan Native 0 0%
  American Indian 1 0.26%
  Asian 11 2.87%
  Black/African-American 23 6.01%
  Hispanic or Latino (and Puerto Rican) 150 39.16%
  Native Hawaiian or Pacific Islander 0 0%
Primary Population White/Caucasian 176 45.95%
  Multi-racial 13 3.39%
  Other race 9 2.35%
  Total 383 100%
  No Answer 4  

Current Enrollment Status

    N %
Primary Population Day 313 81.30%
  Evening 70 18.18%
  Weekend 2 0.52%
  Total 385 100%
  No Answer 2  

Current Class Load

    N %
  Full-time 171 44.53%
Primary Population Part-time 213 55.47%
  Total 384 100%
  No Answer 3  

Class Level

    N %
Primary Population 1 year or less 161 42.04%
  2 years 123 32.11%
  3 years 48 12.53%
  4 or more years 51 13.32%
  Total 383 100%
  No Answer 4  

Current GPA

    N %
  No credits earned 46 12.14%
  1.99 or below 26 6.86%
  2.0 - 2.49 60 15.83%
  2.5 - 2.99 78 20.58%
Primary Population 3.0 - 3.49 104 27.44%
  3.5 or above 65 17.15%
  Total 379 100%
  No Answer 8  

Educational Goal

    N %
Primary Population Associate degree 222 57.66%
  Vocational/technical program 11 2.86%
  Transfer to another institution 107 27.79%
  Certification (initial/renewal) 13 3.38%
  Self-improvement/pleasure 3 0.78%
  Job-related training 0 0%
  Other educational goal 29 7.53%
  Total 385 100%
  No Answer 2  

Employment

    N %
  Full-time off campus 108 28.13%
Primary Population Part-time off campus 125 32.55%
  Full-time on campus 11 2.86%
  Part-time on campus 21 5.47%
  Not employed 119 30.99%
  Total 384 100%
  No Answer 3  

Current Residence

    N %
  Residence hall 1 0.26%
  Own house 118 30.73%
  Rent room or apt off campus 69 17.97%
Primary Population Parent's home 165 42.97%
  Other residence 31 8.07%
  Total 384 100%
  No Answer 3  

Residence Classification

    N %
Primary Population In-state 380 99.22%
  Out-of-state 2 0.52%
  International (not U.S. citizen) 1 0.26%
  Total 383 100%
  No Answer 4  

Institution Was My

    N %
Primary Population 1st choice 322 84.07%
  2nd choice 44 11.49%
  3rd choice or lower 17 4.44%
  Total 383 100%
  No Answer 4  

Plan to Transfer

    N %
Primary Population Yes I plan to transfer 256 66.67%
  No I do not plan to transfer 128 33.33%
  Total 384 100%
  No Answer 3  

Organization Memberships

    N %
Primary Population No organization memberships 301 78.80%
  One or two organization memberships 73 19.11%
  Three or four organization memberships 6 1.57%
  Five or more organization memberships 2 0.52%
  Total 382 100%
  No Answer 5  

Tuition Source

    N %
  Scholarships 27 7.01%
Primary Population Financial aid 163 42.34%
  Family contributions 54 14.03%
  Self support 99 25.71%
  Other tuition source 42 10.91%
  Total 385 100%
  No Answer 2  

Institution Question

    N %
Primary Population Campus item - Answer 1 0 0%
Primary Population Campus item - Answer 2 0 0%
Primary Population Campus item - Answer 3 0 0%
Primary Population Campus item - Answer 4 0 0%
Primary Population Campus item - Answer 5 0 0%
Primary Population Campus item - Answer 6 0 0%
  Total 0 100%
  No Answer 387  

Institution Question 2

    N %
Primary Population Campus item 2 - Answer 1 0 0%
Primary Population Campus item 2 - Answer 2 0 0%
Primary Population Campus item 2 - Answer 3 0 0%
Primary Population Campus item 2 - Answer 4 0 0%
Primary Population Campus item 2 - Answer 5 0 0%
Primary Population Campus item 2 - Answer 6 0 0%
  Total 0 100%
  No Answer 387  

Group Code

    N %
  1000: AA GENERAL STUDIES 96 26.23%
  1001: AS GENERAL STUDIES 43 11.75%
  1002: AAS BUSINESS MANAGEMENT 24 6.56%
  1003: AAS CRIMINAL JUSTICE - LAW ENFORCEMENT 13 3.55%
  1004: AAS ELECTRONICS/INSTRUMENTATION TECHNOLOGY-INSTRUMENTATION TECHNICIAN SPECIALIZATION 9 2.46%
  1005: AAS ELECTRONICS/INSTRUMENTATION-ELECTRONICS TECHNOLOGY SPECIALIZATION 1 0.27%
  1006: AAS EMERGENCY MEDICAL SERVICES 1 0.27%
  1007: AAS FIRE SCIENCE 1 0.27%
  1008: AAS MEDICAL LABORATORY TECHNOLOGY 1 0.27%
Primary Population 1009: AAS NURSING 107 29.23%
  1010: AAS PHYSICAL THERAPIST ASSISTANT 25 6.83%
  1011: AAS PROCESS TECHNOLOGY 7 1.91%
  1012: AAS PROFESSIONAL OFFICE TECHNOLOGY-ACCOUNTING ASSISTANT SPECIALIZATION 1 0.27%
  1015: AAS RESPIRATORY CARE 1 0.27%
  1016: ADVANCED WELDING CERTIFICATE 1 0.27%
  1019: BASIC PEACE OFFICE CERTIFICATE 5 1.37%
  1020: BASIC WELDING CERTIFICATE 1 0.27%
  1021: ELECTRONICS/INSTRUMENTATION TECHNOLOGY-ELECTRONICS CERTIFICATE 3 0.82%
  1022: ELECTRONICS/INSTRUMENTATION TECHNOLOGY-INSTRUMENTATION CERTIFICATE 2 0.55%
  1025: ESC INSTRUMENTATION TECHNOLOGY 2 0.55%
  1030: PERSONAL COMPUTER & LOCAL NETWORK TECHNICIAN CERTIFICATE 3 0.82%
  1033: VOCATIONAL NURSING CERTIFICATE 19 5.19%
  Total 366 100%
  No Answer 21