Victoria College, Huvar's announce spring Lunch & Learn topics

Want to learn how to be more polite in the office? Need some help dealing with customers calling you at work? Could you use some ideas on that technical report?

If the answer is “yes,” then Victoria College and Huvar’s Artisan Market can help. The two have partnered to offer the next Lunch & Learn series for those wishing to improve their office and interpersonal skills.

The programs are free, but participants will be responsible for their own lunch expense.

Business Etiquette kicks off the spring series on Wednesday, March 6, from noon-1 p.m., offering helpful tips on business etiquette knowledge and those important do’s and don’ts for every business setting.

Participants will learn about creating powerful first impressions, maintaining business relationships, communication etiquette, digital etiquette, business dining etiquette, cross-cultural etiquette and how to hold successful meetings.

The series continues on Wednesday, April 10 with a Customer Service presentation. Attendees will learn how to evaluate their customers and how to use that data. Business people will also learn how their customer service stacks up and how they can build sharper customer service policies. They can learn how to communicate, resolve complaints and foster winning customer service traits.

Technical Writing is the final topic in the Lunch & Learn series and will be offered on Wednesday, May 1. Ideas will be presented on how to properly address professional audiences and customers. These include appropriate writing strategies and techniques for professional papers, memos and other documents; integration of technical and scientific data into a document; and how to maintain an effective, accurate and professional writing style.

IF YOU GO:
WHAT: Lunch & Learn Series
WHERE: Huvar’s Artisan Market & Catering, 110 W. Juan Linn St.
WHEN: Noon-1 p.m., March 6, April 10 and May 1
COST: Programs are free, but participants are responsible for their own lunch costs.
FOR MORE INFORMATION: Contact the VC Workforce & Continuing Education Department at 361-582-2528

Published: Friday, 25 January 2013
 

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