Victoria College to offer ‘Johnny the Bagger’ customer service course

Victoria College is offering the “Johnny the Bagger: A True Story of Customer Service” course from 8 to 9:30 a.m. on Wednesday, April 19 in Room 302 of VC’s Emerging Technology Complex.

“This course trains employees about how attitudes and actions impact customer service levels,” said Mary Pullin, VC workforce and continuing education program coordinator. “It shows that excellent service comes from the heart.”

The course is based on the true story of Johnny, a young man with Down’s syndrome who committed himself to provide exceptional customer service at every opportunity.

The cost for the course is $40, which includes all materials.

Victoria College’s Emerging Technology Complex is located at 7403 Lone Tree Road in Victoria.

For more information, contact Pullin at (361) 485-6830 or Mary.Pullin@VictoriaCollege.edu.

Published: Wednesday, 05 April 2017
 

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