Complaint Procedures

Victoria College's Department of Police & Campus Safety welcomes valid complaints about our service and personnel. It is essential to the safety of our college community that the relationship between our personnel and the public that we serve is a relationship built on confidence and trust. Furthermore, your constructive criticism, comments, and suggestions provide an open channel of communication between our department and the public. The feedback we receive helps us protect the college community from possible misconduct, and provides a basis for a thorough and impartial investigative procedure.

Employees accused in a complaint shall first be presumed innocent unless the charges are substantiated during the complaint investigation process. The purpose of this policy is to accept valid complaints; however instances which only deal with the guilt or innocence of a suspected violator will be referred to the proper judicial court and will not be investigated as a complaint by this department. 

  • How to File a Complaint

  • Questions About This Complaint Policy

  • Have a Compliment or Comment?